This is related to the up limit switch.
Pro max garage door opener troubleshooting.
Check for items blocking the sensors unplug the opener and let it restart clean the sensor eyes make sure the wire connections are solid check that the sensor eyes are pointing at each other.
Your garage door may be disconnected from the opener.
Reprogram the remote control or keypad.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
To test for the cause of this problem.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
The door won t reach the ground if the maximum level of force is exceeding during closing.
The sensitive electronics in the remote control or keypad can sometimes lose its programming and may need to be reset.
Check that the emergency release cord has not been pulled.
How to troubleshoot a promax genie.
Try making small adjustments.
The method to reengage the carriage depends on the model of garage door opener you own.
Genie openers apply only limited force to the garage door during closing.
Pull emergency release cord and knob toward the motor.
Automatic chain drive belt drive garage door operator system.
Make sure it s not set to lock.
If the door functions fine with the hardwired wall switch it s likely the battery needs replacing in the remote control or keypad.
If there is no power check the circuit breaker and reset if required.
Check the connections at the power head.
If this is the reason you will need to reengage the carriage.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
Check the lock switch on the wall console.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
See your owner s manual for more details.
We have 1 genie pro max manual available for free pdf download.
Plug a lamp or other device into the power outlet.
Genie pro max manuals manuals and user guides for genie pro max.